Legal

Privacy Policy

Effective Date: July 11, 2026  ·  Last Updated: August 8, 2026

We never store your documents.

The only personal information we keep is your name, email address, and the date you joined. Everything you type into a tool — your experience, your details, the finished resume, cover letter, landlord letter, petition, or any other document — is processed in real time and never written to our servers or databases. Close the tab and it's gone.

This is not marketing language. It's how the product is built.

CategoryWhat we keepWhat we never keep
Account basicsName, email, join date, password hash
Documents you generateNothingFull content of any resume, letter, petition, or other document
Information you type into toolsNothingAll form inputs and personal details used to generate documents
Milestone progressStatus only (not started / pending / approved)Content of any related document or story
Notes to your coachShort optional note you choose to attachFull documents or detailed history
Payment detailsConfirmation of payment and plan typeFull card numbers, CVV, or bank account details
UsageBasic technical logs for securityBrowsing history or detailed activity profiles

1. Who We Are

Forzara ("we," "us," or "our") operates the service available at forzara.ai. Forzara is a privacy-first reentry support platform that provides clear tools, ordered milestones, and two kinds of AI assistance for people navigating life after a criminal conviction: (1) AI-assisted generation of draft documents such as resumes, cover letters, landlord letters, and other correspondence; and (2) AI-assisted identification of the correct official government or court form for processes such as expungement, record sealing, early termination, and appeals, together with step-by-step guidance on completing those forms. Forzara does not draft, generate, or file court or government forms on a user's behalf.

We built Forzara around a deliberate privacy principle: hold as little of your information as possible so there is almost nothing that can be lost, sold, subpoenaed, or held over you.

2. Information We Collect

We collect only what is necessary to operate the service:

Account Information

Milestone and Progress Data

Organization Membership (if you are enrolled through a partner program)

Payment Information

Processed entirely by our third-party payment processor. We receive only confirmation of successful payment, plan type, billing email, and subscription status. We never receive or store full payment card numbers, CVV codes, or bank account details.

Technical and Security Data

IP address, browser type, device type, and server logs required for security, fraud prevention, and reliable operation of the service.

We never collect or store:

3. How Document Generation Works

When you use any AI-powered tool:

Under Google's paid Gemini API terms:

You control what you put into any form. We recommend never pasting highly sensitive identifiers (full Social Security numbers, exact case numbers, etc.) unless necessary for the specific document you are generating.

4. How We Use the Information We Collect

We use the limited information we hold only to:

We do not use your data for advertising. We do not build behavioral profiles. We do not sell, rent, or trade personal information.

5. When We Share Information

We share information only in these narrowly defined cases:

With your support coach or partner organization (if you are enrolled)

Authorized staff can see only:

They cannot view, download, open, or access the content of any document you generate. This separation is enforced at the product level.

With service providers

Providers who perform necessary functions on our behalf (hosting, payment processing, email delivery, AI generation) are contractually obligated to protect the data and may use it only to provide services to us.

When required by law

If we receive a valid subpoena, court order, or other legal process, we will disclose only the limited account information we actually hold. Because we do not store documents or detailed personal histories, there is very little information available to produce.

In a business transfer

If Forzara is acquired, merged, or sold, your account data would transfer under the same privacy commitments. We will notify you in advance of any material change.

We never sell personal information.

6. Data Retention and Deletion

You may delete your account at any time through Account Settings or by contacting us. Upon deletion we will delete or irreversibly anonymize your personal information within a reasonable time, except for information we are legally required to retain.

7. Your Rights

You have the right to:

To exercise any of these rights, use the Account Settings page or email us at the address below. We will respond within a reasonable time and in accordance with applicable law.

If you are enrolled through a partner organization, certain milestone-status information may also be visible to that organization's authorized staff under the limited rules described in Section 5.

8. Security

We protect the limited data we hold with industry-standard measures, including encryption of data in transit (HTTPS/TLS), hashed and salted passwords, access controls, and secure hosting practices. Because we deliberately store almost no sensitive content, the potential impact of any security incident is minimized. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services

We use a small number of carefully selected third-party services:

These providers process data only as necessary to provide their services to us and are bound by contractual data-protection obligations. We do not allow them to use your data for their own marketing or unrelated purposes.

10. International Users

The service is operated from the United States. If you access Forzara from outside the United States, you understand that your information will be processed in the United States, which may have data-protection laws that differ from those in your country of residence.

11. Children's Privacy

Forzara is intended solely for adults 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page, update the "Last Updated" date, and, for material changes, provide notice by email or through a prominent notice on the service. Continued use of the service after the effective date of any update constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, contact us at:

support@forzara.ai

We take privacy seriously and will respond as promptly as possible.

Frequently Asked Questions

Do you save the documents I generate?

No. Documents and the information you enter to create them are never stored on our servers. They exist only in your browser session.

Can my probation officer, case manager, or support coach see my resume or other documents?

No. Coaches and organization staff can see only the status of milestones you submit and any short note you choose to attach. They cannot see document content.

What happens if you receive a subpoena or court order?

We can produce only the limited account information we actually hold (name, email, join date, and milestone statuses). Because we do not store documents or detailed personal histories, there is very little information available.

Do you sell my data to background-check companies or anyone else?

No. We never sell, rent, or trade personal information.

What AI model do you use, and does it train on my data?

We currently use Google Gemini via the paid API. Under Google's paid terms, prompts and responses are not used to train or improve their models.

How do I permanently delete everything?

Go to Account Settings and delete your account, or email support@forzara.ai. We will delete or irreversibly anonymize your personal information within a reasonable time.

Is this policy just words, or does the product actually work this way?

The product is built this way. Document content is never written to our database. The privacy architecture is intentional and technical.

This Privacy Policy accurately describes how Forzara operates as of the effective date above. We designed the product to hold as little of your information as possible so that the path back can be yours alone.